At Fresh International Travel Service, your trust is our most valuable asset. We are committed to protecting the personal information you share with us when booking your next journey.
1. Information We Collect
To provide a seamless, Premium travel experience, we collect specific data necessary for international travel logistics:
- Identity & Contact: Legal name (as it appears on your passport), email address, and phone number.
- Travel Documentation: Passport information required for cross-border bookings and permit applications.
- Booking Preferences: Special dietary requirements, mobility needs, and room preferences to ensure "People-Oriented" service.
- Financial Data: Payment and billing details required to secure your reservations.
2. How We Use Your Data
We utilize your information solely to enhance your travel journey and maintain safety standards:
- Arrangement Management: To process bookings with airlines, 5-star hotels (like Swisstouches), and local transport partners.
- Direct Communication: To send vital travel updates, itinerary changes, and relevant promotional offers.
- Customer Excellence: To respond to inquiries and provide proactive support during your tour.
- Legal Compliance: To meet the regulatory requirements of the Taiwan Tourism Administration and international safety laws.
3. Sharing & Disclosure: Our Zero-Leak Promise
We do not sell, rent, or leak your personal information to third-party marketers. Your data is only shared with trusted partners necessary to fulfill your trip:
- Service Providers: Airlines, hotels, and local ground operators in destinations like Xi'an.
- Legal Authorities: Government or regulatory bodies only when explicitly required by law.
4. Data Security & Global Standards
We implement strict, industry-standard security measures to safeguard your data against unauthorized access, loss, or misuse. Our systems are monitored periodically to ensure your "Digital Safety" matches the "Physical Safety" of our tours.
5. Your Rights & Choices
You remain in control of your personal information. You may contact our Taipei headquarters at any time to:
- Access or Correct your personal data records.
- Opt-out of marketing communications and newsletters.
- Request Deletion of your data, subject to legal record-keeping requirements.
6. Policy Updates
This policy may be updated periodically to reflect changes in international privacy laws or our service offerings. We encourage you to check this page regularly for the latest version.
7. Contact Our Privacy Team
If you have questions regarding this policy or how your data is managed, please reach out to our team in Taipei, Taiwan:
- Company: Fresh International Travel Service
- Email: [email protected]
- Phone: +886 2 2506 0699
- Address: Zhongshan District, Taipei City, Taiwan